Booking a hospital appointment became much simpler once a provider adopted the WhatsApp Business API for healthcare. Patients could message the hospital directly and receive real time slot availability instead of waiting for a callback. Anantya.ai used the WhatsApp Business API for healthcare to build a custom connection with the hospital's internal software, avoiding any disruption t... https://anantya.ai/blog/whatsapp-chatbot-for-hospitals-case-study/